As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Dog is healthy, loves his food ( He’s a dog!) And it arrives almost before I order it Fantastic supplier!
Great service. Goods always arrive promptly and a nice little free toy for my pet as well. Great.
Smooth process.
I ordered the 20kg Top mix to use a particle base for carp fishing. The quality of the product was excellent. Well packaged and arrived on time as had a 1 hour delivery slot which was made aware of on the morning. Would defo buy again.
Good service they give and price good also came very quick
Online Ordering process easy, I really appreciate the email reminder suggesting reordering. Dog food arrived quickly.
A fast no fuss speedy service from this company. Definitely highly recommend this company!
Bargain price for Felix ‘As Good as it Looks’. Very fast and efficient delivery. Great all round service.
The cats (and the unexpected kittens) love Pet Express, as the shopping human can choose nice litter that feels nice under paws. The Shopping Human seems to like the prompt and efficient service from a great shop.
Prompt response.
Easy to use site, good range of products and very well priced, great service and will use again.
Quick speedy service at great prices
The pet express is so efficient. Always deliver on time.
Excellent site to use, very reasonably priced and very quick delivery.
On time
Very pleased
Our cat loves this product and easy to order in quantity
Thank you again
Good quick service easy to use web site ,eco friendly cat litter
Always easy to use website. Always prompt delivery. Excellent service.
Amazing shelter. Came well packaged with liner/door etc installed. Perfect and quick delivery too. Very pleased. Would definitely buy again if needed. Excellent service also. A++++++
Definitely worth every penny and a life saver for the stray cat we look after.
Excellent customer service.
order the wrong size and I just phoned, spoke to a young lady called Charlie and she arranged for correct size to be sent and the wrong size to b picked up. Well done to you and DHL.
Great product and prompt delivery service.
This harness is so easy to fit and comfortable for my small dog. Also great service from from placing order to receiving it.
I have struggled to buy these in my usual places, so this was a very easy and fast way to order them. Sacha loves them
