As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
My dog has had this food for a long time but I cannot buy it locally and the different types I’ve tried her on haven’t suited her. She really only likes this food so I was relieved to find it online. Happy dog now.
excellent service, very clear online order systems on website, good updates on delivery and well packaged
Found pet express by accident. So glad I did. Great service. Quick deliveries. Had no problems with them so far. Will use again and again.
Found exactly what I was looking for. Easy to navigate around the site and good delivery.
Great reliable service. Highly recommended.
First time ordering and I was pleased with the amount of communications on its arrival. I will definitely order again as it’s also convenient to have it delivered rather than me hauling a 12kg bag of dog food down the high street to my car!!
Excellent service my parrot just love those sticks Arrived sooner than expected and was very well packed would definitely recommend to any one.
Great choice of products at good prices. Easy to use site and good delivery.
Fast shipping, excellent value, well packaged and goods as described
Goats milk replacement for my pup ! Great product & good delivery time
No problems delivered on time
My cat has only ever eaten all in one biscuit, she is 15yrs old. Always been very fussy, no tin meat. I discovered this Almo mousse, she can't get enough of it. Wish l had found it before, she loves it.
Always great service, never had any issues, always delivered within a couple days.
Fast efficient service delivering a product I'm familiar with. Delivered securely.
Good stuff fab and arrived on time no complaints at all I’ll recommend to eney one with pets thanks
Had run out whilst on holiday and did not have to wait very long at all for delivery.
Very good stuff
The birds love it! It arrived very quickly, well packed and in good condition. Thank you.
Very happy with the product and service.
Good communication and delivery time. Item received safely and as described on the website. I have ordered a few times from The Pet Express and been very pleased with their service. My cockatiels absolutely love the fruit sticks.
quick service, prompt delivery
Very convenient way to buy large quantities. At the moment I am limiting exposure to too many shops so this has been a great way to keep my 2 cats stocked up. A wide range of products are available and our order was delivered quickly, on the notified date - even at the height of the coronavirus lockdown. I will certainly think about ordering on line routinely from now on due to the convenience.
Well packaged.
My dog loves these biscuits
brilliant value for money. Just washed it on a hand-wash, good to go.
Good quality extra cover for a box cushion purchased previously. Lovely bright colour, thick material and strong zip.
Good value product and the purchasing experience simple and quick
