As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
I think this is very good value for money - I purchased 2, Originally the wrong items were sent in error ( 2 bandanas) but this was quickly resolved when I contacted the company by sending the vests and a post paid label to return the bandanas. It would be nice if there was more than one Colour/design, but not that important.
Collar is really nice,bright and strippy just as it says in the description, fits well.
Bandana is really nice and bright and my sausage dog is appreciating the coolness in the hot wether
Added to order to make the free delivery and my dog really liked them.
Arrived on time. Their stock has always been very reliable when we’ve placed orders and they stock some of the better brands such as Almo Nature that can be hard to find.
Not used products I’ve bought as of yet so can’t comment on the products. Website is easy to use, quick delivery and great prices, highly recommend
Was shopping for a product as my cat was damaging my carpet and I came upon this product. Thought I would try it. It arrived on time and the service was very good. The product was very good indeed and I'm pleased that I got it. I even bought 2 more because I feel that the bottle was too small. That was the only negative thing. Otherwise, great product well worth buying.
I ordered 12 for my extremely picky ball python… in the past I’ve received very small gerbils and have had to feed my bp 2 at a time and more regularly than usual. These ones I received were huge compared to any I’ve got from other companies. They also arrived well packed and very much still frozen! Thankyou!
Lovely red and black ball. Won’t last long as it’s a foam style ball and my dogs love to tear them into pieces.
My dogs like this kibble size and flavour. I have 3 dogs in a range of ages and with this product I can feed them all.
Good wholesome food for a sensitive prone dog. He rates it! It was longer being delivered as you had a problem yourselves but you kept us up to date the whole time.
My dog loves it & small pieces are perfect for him
Kibbles quite large My dogs prefer the chicken, but there are other flavours Does leave a greasy residue in bowls however Fairly pricey
Fast efficient service,reasonable price,Mr Isaacs,bristol.
Best dog food on the planet. Only issue is the price and would be nice to get reductions/offers on Canagan occasionally.
The free ball is good quality and should last a lot longer than many previous ones that soon lost their bounce after being chewed by our enthusiastic dog!
Our Labrador - at the age of 9 - is still as lively as a puppy!
Really good quality and almost all you need for the gecko
Have tried other balls which fit in the ball slinger but these are the best although expensive . They last a long time (if you don't lose them !)
Nice to get a free gift as was purchasing other things anyway .
Decided to go for the value option of the 12kg bag instead of the 2kg we normally get locally . If you have room to store the bigger bag it's worth it for the saving .
My dog loves this food. It arrived quickly and with good service.
Good free ball given. Didn’t last 2 minutes with my staff but good free gift nonetheless.
