As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Process of ordering and subsequent delivery very efficient!
Incredible shopping experience from start to finish, an excellent service
At the moment anything that makes life easier is a bonus. Reliable delivery of dog food is a godsend
FAST DELIVERY AND GOOD COMMUNICATION,
GOOD PRODUCT .FAST DELIVERY WITH GOOD COMMUNICATION FROM PET EXPRESS AND THE DELIVERY PEOPLE THEY USE.
I ordered it and it arrived two days later.
Brilliant cat litter
Well packaged - never have delay waiting for stock
Very good service - only treat our dog (has IBD) can tolerate. Quick delivery and very good value bulk buying.
Ordered Kat den one day got it the next excellent service Will definitely recommend and use again
Great service and Price hard to find these days - but here they are 100% great
Arrived within 2days. Well packed and excellent quality. Really strong.
Ordered easily and good were received quickly.
Smooth & speedy order process - no problems
The Canagan Free Range Chicken Grain Free dog food is magic. Its the only dog food our dog as smelled and then eaten straight away without finishing until it had gone. We have tried several types of dog food but she loves Canagan the its brilliant.
User friendly website- easy to navigate. Prompt delivery free toy included in order-Great
They always have the dog food I need and deliver it very quickly.
I brought this as a replacement for an old terrainium with sliding glass doors at the front, which made it hard to clean out unless removing the glass (leading to it smashing!) This design is much better and it’s nice and sturdy. It arrived quickly and was well packaged.
Just as expected
Delivery has always been on time and if there have been and issues the customer service has been excellent
Prompt service and delivery.Our dog absolutely loves the salmon cookies.
Very prompt service.Arrived very quickly.Our dog absolutely loves these salmon cookies.
Good service provided , very pleased all round.
This is an amazing product excellent quality and value for money .wonderful fast delivery and tracking service this company ticks all the boxes
Very helpful
Excellent service what more can I say
Good value
