As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Never any issue about stock levels and on time delivery - Happy customers here.
Excellent service, very good product. Magpie loves the balls1
great upgraded kit with this vivarium,had a problem with a scratched glass door but customer services have been fantastic sorting it out,wish everyone were as helpful as you.would highly recommend this product and The Pet Express
Canaries really love it
Great service with the delivery! Thought I was getting DPD and ended up getting personal service. Very happy with the chap who delivered and would use this company again!
My dog's new coat arrived on time it was what I expected and it keeps my dog warm and dry
Reasonable price good product my dog looks extremely smart the main feature keep her warm and dry.
Very good
Great service at great prices.
We bought these for our 4 German Shephard Dogs, they all love them. Will be regularly ordering from here from now, also quick delivery ?
Very good quality
Great product, fantastic service
Easy to use site. Fast delivery. Great product and service
Always a very good product and excellent service.
Good device - quick delivery
Always delivered within a few days
Recieved quickly and painlessly
the cats all love it unfortunately i bought it for a stray cay hes got no chance my bullies have claimed it. very good quality and warm
Quick service at a good price
A very prompt service would highly recommend this site
It's so difficult to find a coat that can be used as simply a raincoat so to have a detachable lining just for when you need it is excellent. All good.
All items exactly as described, and arrived promptly. What's not to like?
Excellent product, prompt delivery
Really nice product for my tortoise - she loves the flavour- also the courier man was lovely and so on time :)
Superb prompt and reliable
The goods were very well packed, on time & at a very competitive price. Well done to all concerned.
Always good prompt service
