As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
It’s just what we wanted the cat is protected very well from the weather especially rain, the overhang is really good and big enough. Rain has no chance of getting in. The cat bed insert keeps the cat insulated and warm. We just put old towels or cloths on the bottom to stop the cat bring dirt in and mucking the insert. Very good product.
Very good price & quick delivery.
The mix has all the basics and their favourites so perfect to mix with their regular pellets ??
Excellent service.
I love this! It's bright and lightweight and delivery was good
Very prompt delivery. Product was as promised.
The high vis elements on the collar and bell very helpful to keep a check on kitten when she’s outside. Ancol products I’ve found to be very good quality.
My dog can’t get enough of these
Very happy with the ordering procedure. Happy with the delivery process.
Just as described. Sturdy, our vet used it straight away
good service fast delivery thanks
Arrived on time - no issues
Brilliant product price and service. Delivery fast and efficient which is exceptional in these very difficult times. Thoroughly recommended supplier
Excellent service, couldn’t have gone any better. Great service, great product plus a free gift! Couldn’t ask for more.
Easy steps to select, pay and receive confirmation of your order. Followed by information on delivery, that is both reliable and true to time!! In short an extremely efficient and painless way to shop for my dogs. Thank you Pet Express.
Quick, efficient and at a good price
User friendly website efficient delivery option of free toy-amazing
Great customer service.
I've just received my second order of Dog food from The Pet Express and have now signed up for a regular delivery every 4 weeks. Good price, excellent communication, quick delivery and well packaged.
Good product which I was unable to purchase elsewhere,
Hassle free, delivered on time very pleased
It was due to arrive next day, but the person it was for was out, so I delayed it to next day, really easy to do via we bsite of courier. Fantastic tracking and information on delivery timescale provided.
Great service
This the second order i have received from Pet Express, as before brilliant service
Great service & fast delivery
Good product and great service. Will definitely use again
First rate service good range of products.
