As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
It was nice to get a quality dog toy inside the parcel.
Great food and great service.
My dog has thrived on natures way chicken dry dog food since he was given it as a puppy by his breeders. My dog loves it . I like the way you receive the order for the food within a day or two. It is on its way the day after ordering it. It also comes with a good quality dog toy. A great product, great service and would recommend it to anyone who wants to feed their pet with good quality food.
My cat needs a grain-free diet & he hates wet food 😅 It's sometimes difficult to maintain a dry diet to ensure he doesn't get bored - I alternate different brands & supplement it with chicken, ham & tuna & Catit creamy treats. Anything not grain-free leaves him covered in scabs. I'd never seen this food before, but I thought I'd give it a try. He loves it! I've not seen him react like that to a new food for literally years. I'll definitely buy this again.
My first time using Pet Express! My order arrived earlier than expected, it was well-packaged & delivered with care. I was specifically looking for Catit Creamy Treats & was able to buy the Mega packs for a very reasonable price. I found a grain-free dry cat food that I'd never seen before too & I'm glad I decided to try it! Will is very fussy but he loves it! 😀 I'll certainly use Pet Express again & would recommend.
All items ordered arrived very well packed, The Kong toys are the only ones my cat will always play with he does not touch any others we have purchased
Good quality catnip keeps really fresh for ages if you keep it in your freezer
Not only my cat loves these toys but I do also because I can empty the cat nip out and put the toy through the wash when he takes it into the garden and forgets to bring it back in
My cat just loves this squirrel he not only plays with it indoors but also takes it out into the garden to play with
To fill just pull the Velcro out so that you can then push the tube of catnip in and empty I use 2 tubes of catnip per toy making sure it is pushed into all corners, Brilliant toys
Cat likes it, no problem switching. Need time to see if there are any improvements in health/wellbeing after upgrade. Very pungent, I have to say.
Good quality food, much enjoyed by young dog
I bought the cat kennel as one of my cats has difficulty using the cat flap. It has worked as I hoped as I have found her in there sheltering from the rain.
We’ve had a toy like this for years but it has lost its fur so I d been hunting high and low for a replacement. Finally found it and the cat is overjoyed. Still not allowed to throw the old one away though!!!
Item was as described and arrived on time. No issues at all. The mystery gift was a nice touch, too.
Very good service
Had a few wooden car houses before and they are nothing compared to this and I paid less. Super waterproof. Because the cat section is set back even with heavy rain the inside doesn’t get wet. My cat hang outs on the front of the house so that’s where we put it. The design is simple so I’m not worried about anyone stealing it. She a happy cat
Molto buono (il mio gatto ha detto)
It's large like mr snugs house and has a nice thick comfy pillow. Rigid material to keep it upright.
Value for money excellent service
Have ordered before and same great delivery and very well made mattress, excellent value for money
Prompt attention, good delivery service.
