As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Good quality catnip keeps really fresh for ages if you keep it in your freezer
Not only my cat loves these toys but I do also because I can empty the cat nip out and put the toy through the wash when he takes it into the garden and forgets to bring it back in
My cat just loves this squirrel he not only plays with it indoors but also takes it out into the garden to play with
To fill just pull the Velcro out so that you can then push the tube of catnip in and empty I use 2 tubes of catnip per toy making sure it is pushed into all corners, Brilliant toys
Cat likes it, no problem switching. Need time to see if there are any improvements in health/wellbeing after upgrade. Very pungent, I have to say.
Good quality food, much enjoyed by young dog
I bought the cat kennel as one of my cats has difficulty using the cat flap. It has worked as I hoped as I have found her in there sheltering from the rain.
We’ve had a toy like this for years but it has lost its fur so I d been hunting high and low for a replacement. Finally found it and the cat is overjoyed. Still not allowed to throw the old one away though!!!
Item was as described and arrived on time. No issues at all. The mystery gift was a nice touch, too.
Very good service
Had a few wooden car houses before and they are nothing compared to this and I paid less. Super waterproof. Because the cat section is set back even with heavy rain the inside doesn’t get wet. My cat hang outs on the front of the house so that’s where we put it. The design is simple so I’m not worried about anyone stealing it. She a happy cat
Molto buono (il mio gatto ha detto)
It's large like mr snugs house and has a nice thick comfy pillow. Rigid material to keep it upright.
Value for money excellent service
Have ordered before and same great delivery and very well made mattress, excellent value for money
Prompt attention, good delivery service.
Ordered 50 locust and they've all arrived alive and healthy in a bad, inside a box. My lizard is going to be so happy with these and his cockroches x
easy website for ordering, immediate dispatch, good packaging and acceptable price - so thank you, and I'll be back
A suitable substitute for pigs ears which were too rich for my dog. No longer any digestive upsets. Excellent service from pet express. Thanks.
Very popular with our Irish terrier - and hours of peace for us - thank you!
