As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Query handled quickly and professionally. Easy transaction
Ordered from this firm a couple if times now, very competitive prices, easy to order and good quick delivery, also had a couple of free gifts with the delivery, will use this firm again.
Great product and service
Was on time thanks
Excellent service. It was nice to have access to email and telephone. Polite and helpful sales staff.
The delivery service was excellent and the rabbits adore the food. Wouldn’t hesitate in using this company again, really pleased.
good value /fast service
Great product- fast delivery
Good service. Product arrived promptly and prior information about delivery was good.
So pleased with this for our cat. Ideal if she is outside and th3 weather gets bad.
Likes even tho a new reciepe
well made illuminating dog colour. easy to cut to size.
Always arrives before or on time! ? stuff is reasonably cheaper than most pet stores!
Great service! Quick delivery and nicely packed!
The cat absolutely loves this cosy outdoor home! She never wants to come out of it! Just loves it so much! Couldn’t be happier! Great product and great service! Thank you
Good experience shopping at this store easy to use website kept informed about my product when it was dispatched it was well packaged and in one piece when it arrived
Perfect, fast service
Product arrived very well packaged and within time stated
Service is quick and prices reasonable
Excellent service in difficult times .
Always has the produce that I need. Prompt courteous delivery . Easy website . Thank you .
Very helpful
Lovely colour, my cats are slowly getting familiar with the KatDen. I ❤️ that the den is plastic ergo it will last forever. And it is one mold so no chance of rain getting into it. I'm pleased with my purchase.
Fast delivery, excellent service and good value for money.
A top lead!
Easy ordering and fast delivery
Good company will use again
