As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Excellent service
This clumping litter is amazing. It produces no dust and it doesn't smell. The service from Pet Express was great.
Great product and fast delivery
It arrived promptly and in the time suggested. As it was very heavy the carrier put it inside for me.
I like the cat litter I bought and the cat likes it too. It is easy to manage removing the clumping material.
Our dogs love these and they do a great job of keeping teeth clean.
Brill - my standard poodle was having terrible bowel issues x soft stools - This new food has stopped this its brilliant & he loves it too. All the dogs enjoy the surprise gift too. Many thanks
My standard poodle was having terrible bowel trouble/soft stools on his old type dog food. A friend recommended this. It's been a game changer for him & us. Delighted. 1 happy healthy boy again & he loves the surprise gift every order. Many thanks
Second time I've shopped here and both times the boxes arrived at the right address and on time ! These days I'd call that a minor miracle - Thank you Pet Express.
Definitely use again - arrived on time which at the moment seems a minor miracle !
All good
Fab food, dog hair very shiny, and not shedding, doog looks great shape!
Very happybwith product and service
Very courteous, fast service and we love the secret toys.
Quick delivery, great service
Not easy to find these but my rabbit really likes them so I bought a few on here to last us!
It is difficult to say something different when you order regularly. My dogs love it!!
A regular order because my dogs love them
