As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Followed by a very quick delivery
Followed by a very quick delivery
Quick retraction and sturdy enough to retain and pull dog back when required
Quick retraction and sturdy enough to retain and pull dog back when required
Have a very fussy shih tzu, Great product a couple cut up on his kibble problem sorted.
great service will use again.
Great product, it works and is a sensible price. Would recommend. Caroline
My little Maltese has these day and night - she loves them and she's a fairly fussy eater so that's high praise indeed!
Mot suppliers were unable to get the particular item that I wanted but you sent it through immediately!
Package and some contents damaged , marked fragile , courier obviously can't read .
Excellent product and our cockers look really well on it
First class service
Quick service had no issues for over a year of ordering
My British bulldog loves this food and helps hear stools to be solid
Freddie, our chihuahua loves the salmon small bite dog food. He tried a sample that came from a dog show originally and loved it so bought some more from Pet Express. Service very good, it came in a day or two.
Her new kittens absolutely adore it, it keeps them entertained for hours. One of them even fell asleep on it. Going to buy one for my kitten now!
Updated at all stages of delivery, was notified of an hour time gap it would be delivered in.
Very good service very efficient
Items arrived on time and were well packaged
Maybe because this was 'natural' and not the coloured stuff but had little stick like bits in it and was harder than usual.
Knew product already but found it slightly cheaper here and the service was excellent
bought the katden for a wee stray that we feed regulary and it looks smashing! just back from holiday so havent introduced wee cat to it as yet but sure it will do the trick! cheers x
First bought these at pets at home about a month ago was disappointed when I went to get refills as they had discontinued them, thanks to the wonder of Google found this company so happy doggy again as she lover them
I found this Katden whilst brousing on Google. Having not dealt with Pet Express before, must say all went well with my purchase. Arrived on time in good order. The product is exactly as described, I chose to fit a piece of carpet square as the one you could purchase with the order would soon get filthy once our cat had been gardening it could soon be replacing and there is no where I saw on the web site to order them separately. Would "deffo" recommend this company.
Seamless transaction from ordering to delivery
