As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
The items came quickly
Bought this for a stray cat who visits us for meals, but who is too timid to come indoors. Made him a cushion to fit inside the shelter, and am pleased to report that he sleeps in it. Even when it buckets down with rain, he emerges from his shelter bone dry. I am very pleased with my purchase, and would recommend it to others.
First class service and delivery
very good food products and fast delivery
Everything ordered was delivered, arrived quickly, thanks
Arrived as stated
My cats used to like whiskas milk, then whiskas “improved” it. It was twice as much diluted, less creamy, and curdled within24 hours in a bowl. Cats wouldn’t even look at the bowl!! So I changed to Bob Martins, and they love it.
She is an outdoor cat but she snuggles inside and feels safe.
Excellent product, cruelty free and nutritious!
Arrived super quick compared to other online pet shops, great food and great service! Plus a free toy ????
Order delivered very quickly
Excellent service, fast delivery and my dog loves the toys :)
Tasty and good for dogs with sensitive tummies.
My dogs love this food and they are far more calmer than the food I fed previously.
Excellent value, fast delivery and great product, exactly as described.
Changing to this food with my 7 Chihuahuas. Hoping to see an improvement with eye stains from tears as recommended by friend. Also wanting improvement with shine on coats. All long coat Chihuahuas. So far so good. Thank you
Faultless delivery of product (2 working days). Purchased for my golden retriever who loves it.
Found item, ordered, paid, picked up from depot. No bother at all. Very smooth process from beginning to end. Many thanks.
I bought the complete set: kennel, door, lining and fleece. Wonderful item. I had the same idea in my head and was searching long and hard for someone to have come up with the same idea and produced it. Found it!!! Yay. It's for a stray ginger who won't come into my house because I already have a lovely tom cat of my own. Thank you!!
