As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Excellent service!! My cat is lovely and cosy in his new house in the garden until I get home infact he loves it so much I have to coax him out to come in the house
Ordered one day and delivered the next day.
My cat was a bit hesitant at first, after putting some treats inside the KatDen he went inside and made himself comfy. I am so glad I purchased this as he now has some where warm and safe to stay, when he wont come in during the day.
My purchase arrived very soon after ordering without any hitches at all. Very impressed! Would happily deal with this firm again.
This cat den is amazing and my cat has become seriously attached to it! He took possession of it in the kitchen before it ever made it outdoors! However, come the winter he'll be glad to lie in it and watch the rain falling outside it. It's brilliant!,
Quick delivery. Appreciate the ball.
Our poor cat had been sleeping in an empty lawn mower box over the summer and we needed to find an outdoor shelter for the colder months to replace this - it’s perfect for Alfie and he loves it
Swift service at all points, item arrived when expected, would highly recommend The Pet Express
Very quick delivery
Arrived next day - perfect
Thought I would have to train my cat to use it, no need - One wet and windy night out and I found her asleep snug inside it.
Quick service and excellent product for a stray cat that we feed
Great dog coat. Fits our dog perfectly. Fast postage and well packed.
Flawless service from start to finish.
Always polite and fast delivery
My dog loves getting a new toy when the bag of food arrives
Great for older pcs to help keep the teeth in good health
My cat is not usually interested in toys, but has flicked this around the floor a few times
Best cat litter and eco friendly, have used it for a number of years.
