As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
lots of adjustment so it is a good fit, does not rub, my dog is black and the harness makes sure she is seen when its dusk, this is my second harness as i have one for my sheepdog which has been very good..
Good solid bowl, with anti-slip rubber bottom. Unfortunately it still slips, not the bowls fault, still need something heavier for our big dog.
Very good size and quality. Arrived very promptly. Good customer service, well packaged and cat loves the free toy
My puppy loves this food and is thriving on it
The website is great and orders are shipped super quickly
Excellent communication from order to receipt
Prompt delivery, great product the birds love it!
Finally a genuine UK pet retailer, not a scam merchant drop shipping Chinese rubbish. Placed the order, item arrived quickly, great quality. Exactly how it should work!
Had an issue with my order, it got sorted
Excellent service
Gorgeous little pillow bed for my new puppy, good value for money, lovely colour. My cat is currently laying on it! Lol
Gorgeous snuggly pillow bed for my new puppy, My cat is currently laying on it! Lol. Lovely colour, good value for money. I'll buy a bigger one when he's older.
Thank you service was excellent. Had a slight minor problem but that was soon put right.
Our labradoodle has to have hypoallergenic and she loves these.
Been buying these for years for my mini lop rabbits they love them and give endless fun.
Got this for my daughters sprocker who has had leg surgery and advised to keep weight down.
Trying these for a very nervous dog at haircut time
My rabbits wait daily for their treats and love these.
Excellent quality product
Replacement inner. Better than the original.
Excellent product, Great service
We had some issues setting up our vivarium starter kit. I called and the guy I spoke to was fab. Talked us through how to put the heat mat in and any other questions we had
