As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Item arrived quickly, well packaged and just the job for my dogs crate. Would recommend. Happy customer.
First order delayed but rectified immediately and second order no issues but very helpful and service
Prompt service
Prompt service
So glad we changed to regular deliveries from Pet Express rather than our previous supplier - it’s made life so much easier!
A good strong peanut feeder. The metal frame is much stronger than the normal mesh which the squirrels can bite through. They can still get at the peanuts but it is much more difficult with this strong metal frame. I also like the magnetic lid again the squirrels can't lift it to get to the nuts that way and due to its weight they can't lift it off the tree it hangs from. I don't like the feeders that have a frame cage around it as that excludes the larger birds like the woodpeckers, jay and magpies. A good buy and built to last.
My dogs absolutely love this food! And it was delivered in a timely manner!
Keep up the good work also like the name Maizy good for a cat.
This is a Best food for my little dog. Thank you again.
Helpful company, but check your bed measurements by phone before ordering!
This ladder is brilliant. My parrot loves to chew and the java wood is impossible to destroy
Just the thing for my 18 yr old cat, keeps the draft off her, she curls up in it at night tucked away safe and warm
My boy loves these. Won’t eat my cooked chicken, only these! Always a prompt service. Thank you.
Swift delivery
These wipes are great. Large and quite wet to remove the dirt from my dogs paws. The delivery was not so great as the carrier kept sending text regretting they could not deliver on the given day and I had to rebook a delivery.
Easy ordering, quick delivery within 48 hours.
The service was good I didn’t notice the note on the side of one of the boxes so I emailed asking where the third box was. They replied super quick and very polite and explained what had happened and within a week the third box arrived. I also have to say that the company they use to deliver were brilliant
My fur babies absolutely LOVE all of Betty Millers biscuits they are wheat / gluten free which I personally feel is the best for my dogs I used to be a dog walker and believe me I never misplaced lost any of the dogs I looked after because they knew I had these treats on me even the ones that were not big foodies absolutely loved these biscuit treats Treat your dog they’ll thank you 💖
Great customer service, order was shipped straightaway, very pleased, will definitely order again
Bought this food as it's described as being good for the dental care of cats. My cats seem to like it at the moment 🫣😁...hopefully that will continue. 🐾🐾
This was a new product to try for my cats so initially purchased a smaller starter bag. Fortunately my cats liked the food so I then purchased a larger bag. Very pleased with the choice of cat food via the website.
