As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Love love love my purchase, really good value.
The lady on the phone was first class in helping me with my order which was urgent, she even rang me back to tell me she had located what I required from around other shops, in order that I would get it sooner. First class!
Changed food for my dogs, they are Labradors so of course they aren't too choosy, nevertheless they seem to enjoy it and only time will tell if they do well on it.
Happy with the service kept informed would buy again
My dog absolutely loves the chews which is why I have to subscribe! Great delivery service. Thank you
Great service and my dog absolutely loves the chews!
This cat food by trial and error is the only one that my extremely fussy 17 year old cat will eat
Very fast service.When i called in with a query, very helpful. Would recommend.
Home delivery is very helpful - thank you
High quality dog food
Arrived as stated, packaged well
Easy to use the site and add personalisation to the tag
Subscription service works well. Good service, delivery within a couple of days of ordering. Only thing that could improve the service is being able to use vouchers/points online. I've accumulated points but am unable to use them automatically online or apply them to my subscription. You have to call or email - too late once the order has gone through though.
Very pleased with goods and service
Continuing to regular re-ordering of these great dental stick treats for my 2 x Alaskan Malamutes
Continuing to regular re-ordering of these great treats for my 2 x Alaskan Malamutes
Continuing my regular re-ordering of Dr John Hypoallergenic Lamb With Rice Dog Food for my 2 x Alaskan Malamutes
Continuing with regular re-ordering of the Dr John Hypoallergenic Lamb With Rice Dog Food for my 2 x Alaskan Malamutes
Great service
