As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Fast efficient service the china bowls were very well packed and arrived in perfect condition definitely 5 star service
Very pleased with this web site would recommend
My cats are very fussy eaters but love this
These smell lush ( if you like aniseed)! My boy gave it a good sniff, took it and seemed to enjoy it. Quite an achievement as he's very fussy
Can't grumble at it....he likes it, it was free. Happy days
My boy gets one a day before bed and the meaty chips are a bit of a change for him
One of my dogs favourites. Small so ideal as treats to encourage him during hydrotherapy
Fast delivery. Decent prices. Good choice.
We have used this for our dog for 12 years and it's been excellent for him
Always excellent service and rapid delivery
It was nice to get a quality dog toy inside the parcel.
Great food and great service.
My dog has thrived on natures way chicken dry dog food since he was given it as a puppy by his breeders. My dog loves it . I like the way you receive the order for the food within a day or two. It is on its way the day after ordering it. It also comes with a good quality dog toy. A great product, great service and would recommend it to anyone who wants to feed their pet with good quality food.
My cat needs a grain-free diet & he hates wet food 😅 It's sometimes difficult to maintain a dry diet to ensure he doesn't get bored - I alternate different brands & supplement it with chicken, ham & tuna & Catit creamy treats. Anything not grain-free leaves him covered in scabs. I'd never seen this food before, but I thought I'd give it a try. He loves it! I've not seen him react like that to a new food for literally years. I'll definitely buy this again.
My first time using Pet Express! My order arrived earlier than expected, it was well-packaged & delivered with care. I was specifically looking for Catit Creamy Treats & was able to buy the Mega packs for a very reasonable price. I found a grain-free dry cat food that I'd never seen before too & I'm glad I decided to try it! Will is very fussy but he loves it! 😀 I'll certainly use Pet Express again & would recommend.
All items ordered arrived very well packed, The Kong toys are the only ones my cat will always play with he does not touch any others we have purchased
Good quality catnip keeps really fresh for ages if you keep it in your freezer
Not only my cat loves these toys but I do also because I can empty the cat nip out and put the toy through the wash when he takes it into the garden and forgets to bring it back in
My cat just loves this squirrel he not only plays with it indoors but also takes it out into the garden to play with
To fill just pull the Velcro out so that you can then push the tube of catnip in and empty I use 2 tubes of catnip per toy making sure it is pushed into all corners, Brilliant toys
Cat likes it, no problem switching. Need time to see if there are any improvements in health/wellbeing after upgrade. Very pungent, I have to say.
Good quality food, much enjoyed by young dog
I bought the cat kennel as one of my cats has difficulty using the cat flap. It has worked as I hoped as I have found her in there sheltering from the rain.
