As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
good price and products. i will use Paws again in the future.
Pup had some difficulties when he was teething so we had to add a little water each time for him to enjoy the meal.
The sticks are perfect for what i wanted they do well for my boa . Arrived later then was ment to nlbut thats ok was only 3 days longer then said would be
These treats are my favourites and my master gives some to me every day. Thanks
My little adopted cat comes in for his breakfast & snuggles but never wants to stay in very long. We have put his house in the outside porch with his blanket inside. He loves it! Gives him somewhere warm & cosy sheltered from the bad weather! One happy kitty = one happy Mummy! Would definitely recommend! Thank you 🐈⬛😻
Delivered on time.
Great service, Mr Snugs Katden had the liner fitted in by The Pet Express, which was a great help. my cat loves the Katden.
My dogs love them!
As described and delivered on time. The cat used it almost immediately and the insulated bedding seems very warm and cosy. If it was possible to raise the entrance slightly it would give better wind protection. Cat seems happy at the moment the test will come when the temperature drops.
Perfect service. Have arranged regular delivery and am sure these will be on time
Good company, so happy to have found someone that's not too far away who sells 3kg packs of Nature's Way. I always mix dog biscuits so my dog has different textures and smells. Each of the the free gifts have been big hits too.
Title says it all. I have a medium size dog and these biscuits are a really good size and help to keep her teeth clean.
Excellent service and product! Loved the doggie gift so did the puppy thank you!
A great product. My cat though not as happy - needed lots of treats to encourage him to go in. A plastic window in the side would help.
Great products and service
Couldn’t ask for more
My Yorkie just loves the sticks
Everything I have had so far has been very good and with prompt service
My cat loves these though they are little large for him as he only has 2 teeth!
My cat absolutely loves these - his favourite 'toy'. I have just bought him another one for Christmas but have to keep it well hidden as he can smell the catnip through the wrapper and will tear it open given half the chance!
Received delivery next day, very happy with the service
Great website and easy ordering
