As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Large selection of products. Prompt delivery. Very pleased.
This free gift was a quality dog toy. Every free gift I’ve received has been equally brilliant. Thank you.
Carnilove venison & reindeer is a firm, chunky food adored by my Leonberger & Standard Poodle. Not filled out with gravy, just the pure ingredients. I highly recommend. You get what you pay for.
Wrong size sent still waiting for a replacement.
Good communication, great product swiftly delivered.
Such a nice surprise , Willow is ball obsessed ideal gift , thank you
Was a little worried that my fussy dog might not like it as she is not keen on kibble ..but this is a soft kibble and she loves it . Pet Express site is easy to navigate , fast delivery and cheaper than a lot of other online companies, a win win
I bought one of this make from my local pet shop fitted great this one I ordered same size and same make but this one is too big . Disappointed.
My puppies are still at the very bad chewing stage so this item is a bit soft plastic .not let them have it yet as it will be chewed up in minutes
lots of choice so managed to get all the items I normally order off amazon, cheaper and together.
I bought this for the stray cat that's been sleeping in my yard for the past year. We had a flimsy pop-up shelter for her during summer but knew she'd need something heftier for winter. It's lightweight but very sturdy, and roomy enough for her to turn around and groom inside (she is a big cat). She went in immediately once it was in situ and has barely come out since!
Great product, one of cheaper places to get it from - thanks for being reasonably priced
Great thanks
Brilliant service,arrives on time my 2 bichons loves the free gift always comes well wrapped fantastic
Lovely toy box. Very pleased with how it looks.
Good product. Only one my finches love. Good service an delivery too
Good quality seed. Only on my finches love. Great service an delivery too.
Love the prices and fast delivery thank you
Great value for money when you have three hungry rabbits. They love this food
Great item last for a while and stays fresh. My rabbits love to eat this along side their pellets. Great value too.
Ordered with this company as have been let down by another site where I never received our dogs food and little/no communication or refund. I would definitely recommend this site the pet express as my order was fulfilled quickly and if there had been a problem there is a telephone number where you can talk to someone and get it sorted out.
The thought/idea of a free gift is great but it was not sent with our delivery of dog food. It would have been nice but it is not a big issue that it wasn't packed.
Usually buy the Duck variety which our fussy dog will happily eat but decided to vary the diet of our 2 Poodles and chose the new Turkey instead. It arrived today 12/10/2023 and gave some to both dogs and they had a good sniff first and then delved in. A success from the start. Cannot recommend the Forthglade Cold Pressed food enough. It took a very long time to find a food that suited both dogs and pleased we now have another flavour that they both enjoy.
Decided to use this site as it has a telephone contact number. As I have recently found out the hard way, that is now a necessity for me when purchasing dog food online! Great selection of products and at good prices. Easy ordering process and the delivery was fast. DHL arrived as expected. Cannot fault experience. Thank you.
