As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Rang Sunday due to a decrepancey in order. Spoke to pleasant man who rectified it quickly. He was very polite and well mannered
I was very impressed with this company. I had a query which was dealt with very efficiently, even though it was a Sunday Morning. The person who was on the phone was polite and pleasant to talk to. The goods I ordered were very good quality
Really is 'ready to go'. However, I raised it off the ground slightly, a small wooden platform with some bricks underneath and lined the bottom with straw, and it's a success!
Really excellen service, ordered and delivered really quickly. Would highly recommend this food and company. Dog loves this food.
Excellent service and delivery, would highly recommend, Tthank you.
Brilliant service as usual 😊
Everything happened on time
first rate service
My dog loves these treats which have a great crunch to them and smell lovely.
Rang company as the treats hadn’t arrived, friendly man advised they were stuck at the post office and he would chase them and said they would definitely arrive in 2 days time, which they did.
Great product much higher spec than my previous one
No issues
Been searching for this brand,happy to have found it.dogs love it,great price too
Great food been looking for this brand for sometime.glad to have found it.easy transaction & delivery 1st class.will be a regular customer.shame about the extra delivery cost on orders over 30kg
An excellent quality item which both my dogs love.
Excellent service, prompt delivery
