As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Excellent good quality pull toy - surprisingly good free gift!
A nice selection of pet foods, products and accessories with a fast and friendly service.
Very good service will use again
Very reliable service. Did not receive the mystery gift this time which is ok because my springer destroys them in seconds so suggest you keep for other dogs. Kind regards Andrew
Excellent hutch & excellent service
excellent product
Ordered these for a Christmas gift, original goods were broken on delivery. Rang & spoke with Brandon he sent replacements the following day & they were well wrapped and in perfect condition. Customer service was brilliant and I would definitely recommend The Pet Express.
Purchased a bag of Spike’s semi moist hedgehog food for the hungry hogs in my garden! It was delivered very promptly and the hogs are appreciative so they can fill up before hibernating!
having Pet Express delivery service is invaluableto me as I dont drive so I order the bulky items Hay,Shavings and Guinea pig for for free delivery the drivers know me and deliver to my storage place they are always helpful and pleasant
Always great quality and value makes a warm bed for my boys as well as a tasty snack
the shavings are soft and dust free very absorbant and the boys enjoys having their home clean and fresh with these shavings
Johnsons Guinea pig nix is the best and my boys love it, mixed with nuggets they enjoy munching totheir hearts content
Not bad. Thought it could throw the ball further.
Ordered and delivered as specified. My dog loves his new bed.
Super product just what I wanted and great service and very quick delivery. 5 stars.
My Estrela Loves this. There was a delay with delivery but I was kept updated. Great price and will be ordering again
Very good service and a free gift!
Not my personal taste, but my three dogs adore them 😂
Fast delivery, could have been packed better-hence goods damaged in transit.
but loses interest quickly, so I put it on a string that can be pulled around. Ive bought more which are scattered around and I put one in the cat house to encourage him to go in the first time. Thankyou
You did what was required without hastle. The whole process was easy to complete and the product arrived on time in good condition. Thankyou
And so will the cat when he gets used to it which he will once the weather gets colder I'm sure. Great product, good quality fair price, delivered on time ... what more could you want? It's quite heavy, too so it won't blow away in winter gales.
