As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
I was let down by another supplier and after waiting 5 weeks for Cotswold cod sticks never got them,I cancelled my order, then luckily found Pet Express. Excellent delivery here in 6 days so i.m very happy and my dog certainly is, thank you I will definitely be ordering from you again.
Took a while to arrive but the price was good and the product worth waiting for. :)
It fits perfectly into the Katden and it keeps my cat warm and cosy. He loves it!
Will always buy from Pet Express, my rats will not eat any other mix! The deliveries are always shipped quickly and the quality is consistently great. If I order something they do not have in stock I am refunded without any hassle. Thank you!
Quick and speedy delivery. Product well made and does what it says. Warm and waterproof
Adorable! Has been lovingly nibbled and batted around already. Bigger than I expected it to be, but that didn't make a difference for our cat. Seems to be high quality and won't be breaking soon. The product arrived on time, safe and sound, with great service + packaging from Pet Express.
My vet always compliments our cat's dental hygiene, and I think these snacks might be why! This box was bigger than I expected which is great. Cat loves it as a topper on his kibble. The product arrived on time, safe and sound, with great service + packaging from Pet Express.
My go-to food for my cat for years, simply the best quality with great nutritional value. The product arrived on time, safe and sound, with great service + packaging from Pet Express.
My persian cat started gaining weight this year, he's getting older and he's neutured so the vet suggested I find some senior/diet-style food for him. I'm so glad that Canagan (fave brand) had something appropriate for my cat's age + lifestyle! He loves this stuff and he's had no gut problems from changing to it. 100% Would recommend! The product arrived on time, safe and sound, with great service + packaging from Pet Express.
Great item, a must have for the cat house
Great , warm and coasy, exactly what was missing from the cat house
This company acted quickly on the order and dispatched the next day. Excellent service
My order was damaged by the Post Office and when I email pet express, they sent the order back out the same day. Fantastic service x
Spacious cage with deep sides to stop seeds and feathers from flying out. Big front door is very helpful to my budgies
Spacious cage with deep sides to stop seeds and feathers flying out. Big front door and landing perch is very helpful for my budgies .
Great den .But delivered unprotected in a plastic bag which was torn. Left on my doorstep when I requested to leave with neighbours . Also I left a notice on my door to that effect.
prompt delivery and kept up to date with process
Quick delivery, thanks
My kitties absolutely love this food! And thankfully every flavour in the assorted box, so it works out a bit cheaper than buying separate flavours.
Order came quickly
Decently priced compared to other places, my dogs all love the food. High quality, I use as part of their diet, in addition to raw, so this is the perfect dry kibble to compliment the wet feed. Snaffled up in their morning scatter feed in no time, they really enjoy rumaging around for it.
Products were delivered on time but it is difficult to make adjustments to existing orders without deleting them.
Prompt delivery
Regularly gets eaten and lovely to see them in the garden
My fur baby loves this Cesar recipe and was delighted with the service from Pet Express. A slight delay on the delivery but kept up to date regularly with the progress. *****
Great service
Speedy delivery and good price
