As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
My cats lapped this up, pardon the pun. They mainly have dry food so it was a change for them. They do occasionally have wet food so it was a bit of a treat for them. The packaging when it was delivered however was a bit worse for wear. Luckily the pouches hadn't been damaged/leaked, but I think that's more down to the delivery service.
Quickly delivered
Great product and delivery couldn’t be better thanks
Brilliant all round service
Hassle free delivery. Good selection. Will be using again.
Cats seem to prefer this product. Doesn't get walked out the litter tray as much as corn based products.
Great product and price. This is the second Danish Design coat I’ve bought for my dog. A delay in getting the coat from The Pet Express, but kept informed. Very happy with my purchase.
Website easy to navigate and ordering online simple to use. Goods received in good condition and just on-time.
great as always
my dog love these. natural and healthy bones. I hope they will be back in stock
Great biscuit loads in the bag good price and my dog loves them 😊
Great biscuit loads in the bag good price and my dog loves them 😊
quick response from this company would buy from them in future
Absolutely amazing company, Woolf treats are perfect for molly the 12 yr old jackapoo, with a sensitive stomach and not so many teeth these treats are just the ticket . The delivery is speedy even at Christmas ( thankyou for the free toy ) As you can see molly waits patiently for the postie ❤️thankyou pet express
Item arrived in good condition as ordered
Items arrived within 48 hours of order. Courier left both items on my doorstep despite getting no answer, as I was not home at the time of the delivery. Did not check to see if one of my neighbours would take it in but left it in full view of everyone passing by. Luckily a neighbour saw the packages on the doorstep and took it in until I got home.
I have now signed up for a subscription, it was so easy. The product always arrives when expected and is great quality. I get no mess with this brand, unlike other brands I have tried.
Excellent service
Service very good, hate review requests
Excellent communication and delivery when you promise 👏
