As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Although our adult cat would fit in this bed curled up, it would not leave any further room to stretch out for an adult cat, so a larger bed would be advisable. This bed is well made and has a very good design including ventilation in the bottom of the bed. Ideal for kittens and small pets. No regrets in buying this item, but not really suitable, as I've said before, for an adult cat.
After much research for a weatherproof shelter for our cat, settling on this Mr Snugs outdoor cat kennel was by far the best decision. Offering shelter from wind & rain and providing a cosy bolthole for your cat, the design, in my opinion, is faultless. We have had heavy showers recently and even when our pet has been out overnight, the interior of the cat kennel has remained dry. Of course, any bedding placed inside needs to be checked (it will get damp if your cat gets wet) and freshened up as required. We were delighted when our cat immediately went in the kennel when introduced to it, and this product provides a nice alternative option to our cat's other boltholes. Highly recommended - not inexpensive by any means, but you do get what you pay for and the price is pitched about right for this product, particularly from The Pet Express.Co.UK - some other companies are trying to charge far too much for this item. All in all, this cat kennel gets ten out of ten !
excellent...in fact have ordered next size up for when the puppy grows out of the 14" My dogs 'line up' to get 'dressed' as soon as I lift the coats down
it is ok for use in the car.but a bit on the thin side for outside [up here in the frozen north!]
We were a bit doubtful at first and took a bit of a gamble as we were not sure if Fuzzy (as we call him, he is our adoptive cat) would take to it. He is an old cat and doesnt like staying in at night and as we didn`t want him to face another winter in is old age we bought Mr Snugsy and boy, didn`t it live up to its name! Fuzzy took straight to it as soon as we put it outside, he wasn`t bothered after we unpacked it and has spent most nights in it. In the morning we usually see his face at the door waiting for his breakfast but on occasion has missed it as he is still fast asleep!! Brilliant purchase, worth every penny. It ticks all the boxes and Fuzzy says thanks very much and can`t wait for his Christmas present!
Easy to order. Arrived on time as promised. Good value! Achieved exactly want we wanted - a litter tray that doesn't involve litter being left in a 2 foot circle all around it after its been used!
good quality material, fits well, quick delivery
Brought this for my cat who at first sight thought it was his cat travel box and made a run for it but I just left it out side with his cusion in and he is now always in it. Its a fab item and I would recommend to others.
We noticed stronger unpleasant odours coming from the two enclosed litter boxes in the bathroom, even though they were clean and filled with fresh litter. I realised it was the charcoal filters which were the problem so I ordered these replacements and now there are no bad smells at all. Brilliant!
Fast and efficient service, product arrived next day
Good quality for price
For
light came as quick as they said and a very good price we use again with out doubt a1!
Did the normal thing nowadays, decided what i wanted and searched the internet for the best price with delivery. PetExpress hit the target with best price and free delivery. But over and above that, they deliver fast. keep you fully informed of the delivery status as it should be - but seldom is?
this dog coat is excellent value for money, well made and very practical. highly recommend this item.
the order was sent very quickly very good packaging very happy with service
Discreet, roomy and so easy to use, for both kitty and owner. Big thumbs up!
I bought three of these recently for my dogs, as their leather ones were very grubby and old. I wanted longish leads, that I could clean properly, and that clipped to their collars, rather than buckled. The Heritage lead I chose fulfil all these requirements and it is incredibly reasonably priced. The Pet Express dealt with my online order extremely quickly and the leads arrived within a couple of days, beautifully packaged.
3 packs of Whiskas C&t Crunch waas a small purchase but important for my cat as he loves it and we can no longer get here in Ireland. We were treated just as well as if we had mad a substantial purchase. Price and speed of delivery were excellen and I am delighted to strongly recomend this story. fantastic store well done
the product was as described and was delivered on time a very easy way to shop.
a very smart economical dog coat.
The product I ordered was dispatched promptly and arrived in good condition. I can't fault the service
I got this as a free toy with some very reasonably priced dog food. My dog will chase anything I throw and also loves tug-of-war and we all love free, so this is perfect.
This food is essential for the well being of Mynah birds as it is low in iron. i have not been able to purchase a low iron food for my birds anywhere else than The Pet Express so well done. i have been back and bought pleanty more,my birds love it along with the pellets.
This is the best Mynah bird food on the market. It is the only Low Iron Mynah bird food that i can find anywhere and Pet Express is the only store that i have found it. Low Iron food is essential for Mynah's well being so well done Pet Express.
