As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Good value and great service
Great service, competitively priced and promptly delivered to your door.
The last two deliveries have not been packed very well and when I have opened the outer box, the contents are open and due to the box being over sized for the contents.
Thanks for your service, I've even recommended you to my brother with his two dogs. HE IS CHUFFED 😄. THANKS AGAIN 💞
Superb service
Orders are always delivered quickly. We’ve never had any problems with our bulk orders. Super value and a good selection of products. Thank you.
Our dog has learnt that if he does toileting things by half, he gets twice the number of treats!!
Tasty and healthy treats.
He looks so well and his coat is silky and shiny, with all these treats.
What a tasty incentive for our Kobe🐾💙 to do all the right things!
If they came in a bigger size, they’d be even better for our big Weimaraner. He can’t get enough of these treats.
The perfect size for our big dog.
Unfortunately delivered to billing address rather than delivering address otherwise all good
Our 8 month old kitten is loving this cosy place to duck into outside when it’s raining.. hoping he will continue to use it as his hiding place.
Great service and always responsive to questions…
Great being used
Not used before. Site easy to navigate, order arrived on time well packaged. Customer communication excellent
My order arrived one day late but that could have been the fault of the Royal Mail!! I ordered 6 packets of Hedgehog Niblets but only received two packets but was reimbursed immediately.
Received product in time and as described, ideal for outdoor usage, just the job.
Service as good as ever. Good quality dog food which always arrives very quickly. As there wasn't the usual dog toy in the sack I assume they are no longer giving you free toys with every order?
5 stars says 'I love it', but we always feed it to the dog and I'm fairly sure that he likes it!
My dogs love this, good price and fast delivery
