As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Clean N Tidy cat litter clumps really well so less waste, only downside us the small particles do track everywhere and it is quite dusty, although due to clumping I will definitely be ordering more.
My cats love this and they are usually really fussy.
Cars loved thus but within first minute one if my cats had dismantled it, so need to be used under supervision!
There was no free toy in my delivery and the package was secure.
Even with the change to the ingredients my dog still loves it. She suffers with colitis and we were worried the change of formula would affect her but it didn't. Not so impressed with the hike in cost!!! Previously £60 for 2x15kg now £63.49 for 2 x 12kg. Probably more Pero's fault than Pet Express though.
Easy to use and swift delivery - all good!
Formerly Labrador Life, Pero have rebranded this product and although the bag has shrunk (it is now 12kg instead of 15kg), the price hasn't followed suit. This was the best value I could find online.
Our Labrador was very excited to find a toy in the package and it is definitely the current favourite.
Fast service and good quality product
Very well made mattress and excellent value for money
Easy to order & very quick delivery This time it was a bit longer because I ordered on a Friday always well packed
I've always fed my 2 Labrador Pero they love it & look very good I would never change I would definitely recommend it
They love this toy but it's a rush to see which one can get to it first
Great quality but seemed wider than the picture . My pet can only wear while out for a walk as it seems to bother her at night.
This atlas divider arrived very quickly and in so much packaging it was bound to arrive in perfect condition. 10/10
Really pleased with purchase, would definitely buy again from The Pet Express.
Really pleased with purchase, took the cat 10 mins to make it his cosy retreat! Looks like it's going to be really easy to keep clean too.
Good quality product delivered quickly and well paced
items arrived quickly and as advertised with a free toy
very solidly built
Excellent service and the lamp is working well after 2 months
Included with the product you include on each order a toy for the dog. This toy is always a soft ball, if the dog gets hold of it he will rapidly rip it to shreds and promptly tries to eat the pieces.. This is dangerous for the dog as it can cause the pieces to get lodged in the digestive track and ould problems for the dog and upset the dog. It is suggested that these toys should replaced with hard toy or edible chewy bones or similar.. Regards M Tasker
I ordered a dog collar and it arrived quickly & well packaged.
Once I'd sorted my password(I'd forgotten it)I got on fine as usual with the site and ordering the above. Thank you for the reminder, it came just at the right time and the item was delivered quickly.
