As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Been using this product for a good while now and find it excellent, with low tracking and good odour suppression. Nice to know it is a recycled product which will bio-degrade too.
A great website, and I love the periodic re-order feature which I used to ensure a regular supply. I was having trouble getting this from my usual supplier but am very happy to switch, given the fair pricing and product range. There was a small delay due to availability, but communications were good and I am very satisfied.
Great product choice and speedy delivery
Straightforward and reliable service
Very good service at a difficult time globally from the covid outbreak. I was kept upto date with all delivery details and the food was delivered in a timely manner. The food was exactly what we wanted and ordered. Highly recommend this service.
I received a little softer squeaker toy that my spaniel has really taken to. She loves it so much I might have to try and buy her another one.
I love the Carefresh Confetti bedding.
This is a human grade, grain free food which is very pure and does not upset my dogs delicate tummy. Wonderful customer support from Canagan too.
Easy ordering process and a free toy that my little princess takes everywhere with her now. I might have to buy her a spare as it literally goes everywhere! The delivery was very quick. Highly recommend.
This food is in two different sizes which both my dogs can manage. Brilliant
came on time which was fast and the dogs love it and will be ordering again thanks
Quick service Would use again
My lot love it, and there fussy . Really good communication and delivery even in current times
My 2 Old English Sheepdogs have had this food for a long time. Mixes in lovely with wet food. They have healthy guts & boundless energy. Would recommend
Our dog loves this food and it's a good price
Dog loves this!
Fast and efficient, thanks
Brilliant! Quick and efficient.
Lovely little toy arrived as a nice surprise thank you.
Really quick delivery thank you.
