As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Hello as per usual the product was first class.But this is the first time in over 5 years of using the service.I had a pretty bad delivery the package was damaged and seed leaking out.Don’t get me wrong I didn’t lose much.But I just thought you would like to know.The part that made me unhappy was he actually turned the box around so we couldn’t see it.But it hasn’t put me off using you at all.Accident happen
...the tiny ones seem a little afraid of it!!
Because pretty is so important when picking up poo!
Lovely company to deal with :o)
Didn’t interact with anyone. Ordered and items arrived in a good amount of time.
My cat that likes to bite and kick loves this toy. She was carrying it all around the house to play with. My other cat ( not so much of a biter/ kicker ) didn’t care for it at all beyond a sniff or two.
Can’t complain on that basis. My cats were entertained by it for awhile.
My cats can’t get enough of it best hairball treatment I’ve found,
excellent service, quick delivery, good price.
I couldn’t manage to keep feeding a raw diet to my Sphynx cats & this is the next best thing that I could find. They poop a little more than when raw fed but other than that, all is good
Received items on time.
The adult cat managed to pull one of the feathers out of the stick, but the kittens could not quite understand what to do with it, bless!
Nice shelters for semi-feral cats.
Semi-feral cats and kittens seem to like it!
Since changing to this food my dog is much healthier and has returned to correct weight
Great products and prompt service
George was 11 yesterday and I bought him the King Catnip Sack as a present. I wrapped it up and he was desperate to get through the wrapping paper as he could smell it. It was his favourite gift.
Thought it may be some useless tat but it wasn’t. Straight to use.
Tried for first time. Straightforward, hassle free, on time.
Thank you for your excellent service.
My main meal of the day, there is non like Eden Cuisine Cat Wet Food Turkey and Herring. My favourate.
Order arrived on time, well packaged. Overall great service, thank you.
My extremely fussy pooch loves it!!
Good value and the delivery was as stated and I was advised on the date due which does help.
