As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Good mystery toy that will be donated to our local Dogs Trust at Christmas time
Purchased this food for our fussy dog… he loves it and won’t eat anything else. Really good for his tummy.
Great product and dog goes mental when treats are being fed. We buy these treats to compliment the Arden Grange chicken and rice dry dog food that we feed our dog. Really good for his tummy too.
Was given a substitute which my guinea pigs don’t like
Will use again!
Very good service. Took a little longer than some online purchases but all came ok. Red dingo tag followed a few days later.
Had to replace old one as we had moved. Needed small for my tiny dog. This is very small but details are very clear. Would buy again.
Always love to use this after bath on my teacup Maltese. It makes his fur skin and pads gloriously soft.
Bought a Mr Snugs KatDen and acccessories as i felt sorry for neighbour’s cat who doesn’t get to go inside much. I put it outside close to where he often sleeps and he was straight in there. He loves it and now I know he’s always got shelter if he needs it
KatDen delivered fast and the cat loves its new residence
Excellence Service would fully recommend.
Very pleased with the products I buy from the Pet Express. Recommend them to anyone. I got an extremely useful free gift of poo bags in a holder. Order arrives in a couple of days.
Love this brand. Great quality. Only problem with this bed is the large wasn’t quite big enough for my medium sized dog.
Excellent service
Delivered quickly, my budgie loves this seed
Good product of dry food packed full of protein
I purchased the katden cat kennel mattress and liner for the katden that I’d purchased the week before with the self heating pad. My outdoor cat absolutely loves it. I know that when we’re all out at work he has a comfy dry place to shelter. I cannot fault the service from The Pet Express. I ordered the cream but received the red, however this was stated that it depends on availability. It makes no difference to my cat as he is nice and cosy in the katden 🥰
Keeps my puppy safe
Ordering was easy and delivery free and quick! Unfortunately the product recommended to us by the shop was far to rich for both my dogs so have had to buy something else
Stopped my dog licking his paws all the time. Previous treats had sweeteners in. These don't!
Stopped my dog licking his paws all the time. Previous treats had sweeteners in. These don't!
Came well packaged just as ordered
I have used this company for the last 10years and so happy with products price and most of all the free gifts. Thank you
