As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Very happy and will be buying again
Delivery very quick and happy with product
love this for my staff who bites through everything
As a free gift was very good value really happy
Product was recommended by my breeder to replace the puppy kibble that they were on for their 1st year. The kibble is larger than the puppy version and so less is required in terms of measures given. Great size bag (15kgs) which is 3 kg more than the previous puppy food ordered and is also a lot cheaper too.
Was a nice surprise to receive this chew ball toy with my 1st purchase
Normally buy a smaller quantity size Dentastix but saw this on line and worked out that it was cheaper to buy the larger box.
Whole process of setting up my new account, ordering the items on line and the prompt delivery service was first class.
Repeat delivery , all items ,first class ,as expected
All good.
Natural catfood, I recommend it
Very natural healthy diet for my elderly cats
Brilliant service. Speedy delivery. Very good website, easy to find what we needed.
Bought two dens for two stray cats that frequently come into the yard to keep them warm in winter. I should have included the mattress and liner as we are experiencing a very cold snap. I’ve ordered them and waiting for delivery. Meanwhile I’ve lined the base with a fleece and self-heating pad and a Snugglesafe Heat pad. They love it.
My rabbits have healthy teeth and are in general good health
Response to my question about the product before delivery and their courier was in touch through the smooth delivery process
Good and great quality and price.
Good quality.
Great and fast delivery too
Very prompt delivery, I have never been let down.
