As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Efficient and effective from order and delivery
I have used this for a while now and the dogs love it, they are healthy and the coat is lovely, it's better than most expensive brands that have less meat content, every other day I mix a cooked chicken breast in the food just to add to the diet. Both my jack Russell and dogue de bordeaux are 11 years old and still in good shape, I put this down to decent food
Thanks my cat loves his toys.
Decent size, plasticy lining, does the job.
came very quickley
Sent a change to my order which I couldn't use. Refunded me within 24 hours
Fast and efficient
Have always fed Winalot jelly in tins to my dogs
Excellent service and quality fast delivery and a free gift aswell won't buy animal food anywhere else I highly recommend
Very good price, arrived in 3 days, well packaged
Prompt delivery
I’ve used these selective science chinchilla pellets for almost 10years with all 14 of my chinchillas over those years (at present I have 3 males) so I can vouch for the consistent quality of the product,they also rule out selective feeding,I feed these and oxbow hay blends to my chins as their main staple diets and I hardly have teeth issues either! This is the first time however that I’ve bought them from the pet express but I must say I was extremely pleased,price was great as were on sale,dispatch was fast,packaged well and fast delivery too so I’m extremely happy with everything from start to finish and I look forward to making future purchases with the pet express for both my 3 chinchillas and my dog. Thank you to everyone at the pet express for all your hard work to keep pet owners supplied,it means ever such a lot.
good service and good product
Odi is loving his new superfood flavours, his energy and appetite has increased! 🐾🐶🐾
Odi is loving his new superfood bisquits, his appetite for this new taste has increased! 🐾🐶🐾
My cat loves this food and I think it has helped maintain his weight - time will tell.
I particularly like these slip leads as they are softer - not the usual hard, slippy nylon but seem to be more a type of cotton. Price was good and service quick.
Gave my birds these new clam shells. They love them so much appreciated.
Our puppy Poppy loves this food and her surprise free toy. Pet Express offers a quick and easy service. I have ordered from them several times and am very happy. I will continue to place my future orders with Pet express 👍
These bowls are good, strong & fit well to a cage
Easy to order on the website
Product arrived quickly. Just the right size for my dachshund.
A cute little toy that always gets played with.
My 3 cats much prefer the wood based stuff, and this is good value. Excellent at containing odours too.
