As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
The Barley Straw that I acquired from Pet Express is of excellent quality and helps create a good balance of the water in my pond.
Great price for a collar and lead for puppy training. Customer service was really good as wrong colour sent originally, but error sorted immediately when contacted.
Loved the fact that this reflects the light so glows at night. Gives off a delicate silver glow
Very neat, light and tidy. Fits into space on patio.
ordered cat house on a Thursdsay afternoon and it was delivered on the Monday. The cat loves it and so do we as it keeps the cat dry and warm
Very good price very fast delivery would recommend this project u have done a great job pet express
Very good price very fast delivery would recommend this project u have done a great job pet express
This was my first order and it arrived promptly. I cannot report on whether it's popular yet as I bought this for my daughter's cat as he is out all day in all weather's. He is with me at the moment and has shown no interest unless I throw treats in! It is well made so would definitely recommend it.
My Dalmatian had begun to suffer from itchy skin, but the problem has almost completely gone since switching to Arden Grange Lamb and Rice. She loves it, and I enjoy Pet Express low prices, and fantastic delivery - the free next day delivery is probably the main reason that I keep coming back.
Great product, looks good, lightweight but very well made, cat went straight in!
Lovely cat shelter, well made and cosy. Light weight to carry but also substantial. I'm sure my 2 cats will use this outside a lot, once the colder weather comes :)
great for dogs on the go. Great customer care, delivery and text service.
great for dogs on the go. Great customer care, deliveryand text service.
Doors are very secure on this hamster ball and rolls well as my hamster can't crash into things as fast as she would with a complete circular ball.
Sturdy, good length and allows you to clip your dog up without having to take the lead off of them. The hand grip section near the clip end allows you to have your dog on a short lead and have full control.
i needed a fish tank of a certin size and lenght and this one is the only one i found that came in the size i need at a very good price
Bought this as we were taking the shed ( where our cat normally takes shelter) out of the garden to make way for an extension. He went straight into the kennel and has made the transition much less stressful for him
Excellent product as advertised. Good customer service. Arrived on time and well packaged.
Excellent product as advertised. Good customer service. Arrived on time and well packaged.
The product was great but the delivery was 48 hours and had I bought a smaller amount which is what i wanted I would have had to pay the delivery charge
For a dog that likes yo vary their sleeping position from a curled ball, to stretching out, sleeping upside down with their legs all over the place this bed is perfect. Plenty of room, with high sides to support their body when snoring upside down, and easy to keep presentable muddy as paw marks wipe up quickly so you can keep looking good too!
Good value for money prompt delivery and pup is handling the switch over well.
I have dealt with Pet Express before and always found them to be reliable with first class goods
Although a Labrador will eat anything, I feel better giving him this. Hope it will help with his joints in later life, certainly helps stop flabby woof woofs and nasty smells. :) Great prices and fast delivery from pet express as well
I chose to use Pet Express initially as their prices were very competitive, with my previous online supplier. The delivery was as promised with an update on the day as to within an hour the products would be delivered. I had forgotten about the Frisbee freeby, which was an added bonus. Thank you and hope to use you again in the future.
I purchased this for a cat we look after outside, I have another cat (ex feral ) that lives inside but not possible to have them living together. After 15min of receiving the kennel Tigga was in and curled up fast asleep. It's plenty big enough and he's a big cat. Also it is well made and pleasant to look at. I give 5 stars, but I'm sure Tigga would give 10. So glad I purchased this for him.
