As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.

4.8/5
Rated by 15865 customers
Very good and quick delivery
02nd May 2017

The gentleman who delivered this item was very kind and prompt and as I previously said my dog loves the product

Beatrice.biggadyke04
Symply Adult Lamb/Rice Dry Dog Food
02nd May 2017

My dog loves this food and eats every bit of her meals

Beatrice.biggadyke04
Daisy
02nd May 2017

Has been eating this brand since being brought home as a puppy, she loves it, has a shiny coat and is full of energy. I was thinking of changing her to a lower calorie brand, but good to see that Pero have brought this out. I would recommend

Chrissieashworth
Very quick
02nd May 2017

This was the quickest delivery I have had of dog food

Chrissieashworth
The perfect shelter for outdoor cats.
02nd May 2017

I run a local cat rescue group and come across many stray cats. I rehome them but sometimes we find cats who will not live in a house because they have been outdoors for a long time. This where the kennels come into use and I have bought a few of them. I like that they are a complete unit with no joints to let in rain or insects. Also, the overhang is great for keeping out rain and leaves. Usually a little encouragement is needed for the cat to go inside, they often view it with suspicion at first.

Margaret.finnigen
Excellent product
02nd May 2017

I have fed my labs this for many years and would not change. plenty of energy, glossy coat and great shape

Sue
Excellent delivery
02nd May 2017

Fast and free

Sue
love it
02nd May 2017

Good quality fast delivery very pleased with my purchase

Dulciewillis
beautiful item
02nd May 2017

Great service

Janinestables
great service
02nd May 2017

Great service

Janinestables
So glad I found the petexpress
02nd May 2017

The cat kennel was accurately shown and described. The design is brilliant and certainly fit for purpose. It arrived well packed and very quickly. My cat was very suspicious of this new addition to the garden at first but having sussed it out now loves it. I wanted a shelter from the rain if he couldn't get into the house but he loves it as a shady retreat as well.

Vivienjmail-general
Great price
02nd May 2017

We got 5 bags of cat biscuits for the same price we paid for 1 at pets corner at our local garden centre. No brainer.

Stutay
Mrs
02nd May 2017

Great service i will be ordering again soon thank you

Mandyburke83
Excellent
02nd May 2017

I was recommended this brand whilst on holiday in Wales. Very reasonable and my dogs are thriving on it

Judykennardbarrell
Excellent
02nd May 2017

I can't buy gellerts locally and have been ordering from you for a while. Never had any problems with either the food or your services

Judykennardbarrell
Great
02nd May 2017

Great product hammie loves it

Lisacll
Great
02nd May 2017

Fantastic size , price was good too my hamster loves

Lisacll
Fast delivery
02nd May 2017

Happy with the service, will use again.

Anne
My cat happily uses it, so I'm happy too...
02nd May 2017

No odour from the product and not dusty, so no problem if a few pieces are kicked out of the tray. absorbs well.

Anne
Great service
02nd May 2017

Love how easy it is to do business with you

Marktdoughty
Simple and effective
02nd May 2017

Easy to put on and take off, I mainly bought this so I can see my small black dog when he's off lead in the park - it is just the job :-)

Ruticurtis
Outdoor Palace
18th April 2017

Excellent quality snug for my outdoor feral cat. This wee kitty is now safe & warm inside. Fast delivery also! Will be ordering again from Pet express!

Wendy
Great
09th April 2017

Good price , great delivery , always updated me on my order too

Lisa
just a little effort required
05th April 2017

decided to change from gravel to sand for following reasons. 1] better for bottom feeders. 2] better for natural plants IF we get any again. 3] get rid of last of the snails from an infestation , probably from natural plants originally. 4] concluded tank would appear more natural / attractive. Now to how for our 90 litre tank. 1] have 6 clean buckets available,£1 each from asda. 2] wash sand thoroughly as previous articles,I spent around 90 mins washing 25kg bag...Expect to lose a fair amount of sand , guestimate 20% , this is exactly one you are trying to do , it's the finer grains of sand that will make the water cloudy! 3]remove all equipment from tank and put in bucket of aquarium water for cleaning etc... 4]continue removing aquarium water into buckets for re-use until water low enough [6 inches]to capture fish more easily. 5]put fish with heater into cleanest bucket of water. 6]remove gravel[i used net and veg colander] 7]remove as much silt as you can , in our case left about 3-4 inches of water in tank. 8]put required amount of new sand in tank , we put about 2 inches in depth and still have about 8kg spare. 9]by now you will see that any sediment/silt has settled out in your buckets of water.....however we spent time decanting / filtering water using colander/dish cloth/kitchen towels to clean up the original water then refilled tank and refitted all equipment and fish. 10]top up with fresh water[just the 1 bucket required that you placed all the equipment in] Water was virtually clear within 30 mins. Following morning water crystal clear , fish seem happy. We're going to let the tank settle out for a week or so then restock.

john
strong collar!
04th April 2017

We are well pleased with this pink leather collor we chose for our scottie! really stands out that shes a girly. many thanks

JayB
Peteyboy
28th March 2017

Fast and efficient service

Peteyboy
GENIUS!!!!!
22nd March 2017

Ordered as neighbours moved out and left their cat, i already have two cats but they will not let this little girl indoors,being a softie that i am i wanted her to have a bed to sleep in , especially nightimes, but delighted to say she is going in her cat kennel and loving it...Service was first class from these guys and even though i was 30mins over the delivery time for next day despatch they still delivered. Would definately use again for any further purchases, thank you all very much.

Norfolk cat lover
Reviews