As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Great sturdy box once assembled. Got admiring glances at cat show and puss loves just stepping out of the top opening. Little trays for treats and water on longer journeys a useful addition.
Arrived on time
We have a foster cat who lives in our garden. He went into it straight away. He loves it
Fast and efficient service! Would definitely recommend!
It's exactly what we wanted! Value for money!
we have a cat who lives in our back garden , he's an outdoor cat , and he loves his new house , and I like to know we've given him somewhere to stay that's warm and dry
excellent product at very reasonable price
easy to order and swift delivery
Had to order online as no shop seems to have these. My lab loves them
So glad to find the same dog crate mats and the free toy was a lovely bonus!
Our dogs are on the second one each of these - the others lasted 6 years. Lovely and comfy - we don't use them as crate mats - our dogs use them as beds. Lovely, thick and comfy and easy to wash!
Efficient and on time
Nice and funny
good quality good value and more to the point my pigeon look good on it
Service very good. Dog food well packaged and arrived on time. Web site easy to navigate and I would recommend your Company to anyone looking for the dog food of their choice.
Excellent service
I needed the cat den quite urgently and it arrived within a couple of days which was great.
Very happy with this product (along with the self heating pad) Came home from work on a very cold day to find a very toasty warm cat emerging from the den - enticed in by a few crunchies. Definitely worth the money :)
Need to teach cat how to use it
