As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Very quick and easy service
Jessie loves her harness and can't wait to wear it.
My first purchase and definitely won't be my last
The item was free with the purchase and I haven't paid it much regard. No complaints at all.
The product is completely to my satisfaction.
My delivery arrived within the time-frame promised. Efficient and prompt service.
Have put this product into dog kennel. Stray cat refused to get in but with help of some catnip he is happy with it .
product is of good quality and I would recommend this product
These arrived very quick and quality was spot on
Very pleased I found these as my dog loves these and I could not find them anywhere and they arrived really quick
Brilliant service and very good packaging would highly recommend
Quick postage
Excellent product and the cat seems pleased as well
With a timely reminder and offer of an excellent deal we have found doing business with Pet Express an easy experience.
This Pero food has been a staple for our two chocolate labradors so when Pet Express sent an email to advertise this special deal we lost no time in getting on line and ordering it. Good fast delivery
Our dogs have loved playing with this toy and now we have another to give away to a doggie friend for Christmas.- thank you Pet Express!
Love the winter house, very sturdy, just wish it had been abit bigger my cats scared of it but fingers crossed they will enjoy the heat pad inside it eventually
Very good fast service.
Received festive toy instead of flappy dog toy. Dog really likes squeaky plush Santa
Good range of products. Competitive prices. Good delivery
Delivery was said to be 1-2 working days. It took longer but that didn't matter. Would have appreciated emails letting me know when it would be arriving instead of me emailing for update
Speedy Delivery on or ahead of time I was expecting and products just as described. Would definitely use again. Thank you.
