As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
I am really impressed with the service received. I ordered in the afternoon online and the item was received the following morning. You don't get this sort of service very often. Many thanks.
First class customer service mat came next day
my dog has lost weight and has stopped farting!
Third or fourth time I’ve used this company and delivery prompt.
Service very good items as described packaged well and delivered very quickly.
These cooling mats have been a lifesaver for my two dogs in this heat..at first they just looked at them and moved away but their nosiness got the better of them and now they lie on them all the time. It’s certainly cooled them down, great product.
Happy dog
Easy to place order. I am a very pleased customer.
Easy to order and arrived quickly (dog likes her dinners too!)
My dog absolutely loves this gravy. Helps getting him to eat his dry food
The only food I’ve found to help with her itchy sensitive skin.
Good service as usual! Quick delivery too!
Pero is the best dog food ive found for my dogs its got everything they need to keep them healthy
Easy and efficient ordering
Arrived the day after ordering, well made and a nice neutral colour so blends in well. The liner and mattress fit really good. I've only seen my cat go in to retrieve dreamies that I've throw in, hopefully when the weather cool down or rains she will use it to shelter. Good value and won't rot like a wooden one.
My dogs absolutely love it, They scoff it down, no more leaving any
On time, in fact I knew to the hr when my goods were being delivered, saving me hanging around! Packaged well and in perfect condition, would definitely shop with the pet express again!!!
Order in time, knew exactly to the hr when it was arriving, hence saving me hanging around! Parcel was packaged well and in perfect condition
Fast, easy and comparable pricing. My dog loved the free gift!
Lab puppy having a wonderful time gnawing on this. Clean and non smelly.
