As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Great value too
My cat loves the Katden. Its nice that he has shelter from the rain.
Delivery was very quick
Excellent service very fast delivery Thank you
My cats & kitten love it
Very easy to navigate around the website, products came very quickly, would recommend to all pet lovers!!
SamSam our cat absolutely loves his new head pad, great purchase, would recommend to all cats!!
Our cat SamSam loves his new garden home, especially with the added bonus of the heated blanket, he's in heaven!!
Lovely coat and great fit with elastics to keep it in place and great option to wear the fleece or just the waterproof outer. Would recommend.
Fast , great service
Stunning great quality and looks fantastic on my little furry 4 legged best friend. Even she likes it. And esp like the detachable under jacket for the winter nights x
Nice product as expected from the brand.
Bag in good condition, well packed and a quick deliver. That is all that I was expecting as a customer.
Pet Express deliver an excellent service, prompt and with a free dog toy too.
Good shopping experience, easy to order and prompt delivery.
Our doggies enjoy the food, it seems to fill them up between meals as well. Overall the service was a good experience, ordering is simple and delivery prompt.
Our dogs love the sensory buddy bouncing ball, can't seem get enough of it. Definitely enjoying the different textures of the toy.
Our GSD will only eat small kibble, so this is perfect for my 2 GSDs' and Labrador.
The Katden is a well made and durable perfect for the outdoor cat that will use it - when the weather is cooler!
Good price and speedy, prompt delivery.
