As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Great coat, well made, smart and will keep our dog warm and dry all over
This is a really great coat, well made, warm and will keep her dry in the rain, very smart as well
I only buy this specific dog food for my dogs as one has allergies! It’s is really hard to find especially with free delivery so really pleased
My cat won’t touch meat at al only licks the gravy iff wet food then only special ones, but the chicken breast treats he adores, only hears the bag open and he is here to eat..loves it, I wil keep buying whilever he eats and asks for more thank you ...
Very good product ,it fitted my Cockerpoo very well..
Was a lovely surprise to get a free toy with our purchase. Immediately grabbed by our cat and has been played with regularly since delivery. Thank you
Bought to provide a shelter for iur cat while we’re at work. Had seen it on another site but felt it was too expensive. Googled and up popped Pet Express! Not only was the same shelter cheaper but they offered different options too! I chose a self heating pad which our cat loves and she got a free toy too! Delivery was free and it arrived in the specified time frame. Would definitely recommend both the shelter and pet express!
The harness was absolutely amazing, just the right fit for Colin, delivery was fast and perfect all round service.
As this is the only litter the cat will use, I was pleased to be able to obtain 4 bags when the local stores had no stock
There is few cats in our neighbourhood that stay outside all day and night ,so I bought it for them to hide from cold and rain .One of them sleeps in it .The house is big enough for the cat to move around inside .I will be definitelly buying couple more soon.I'm very happy with this product
easy and quick to order and get
Speedy delivery within 2 days, excellent
A stray cat recently adopted us but we are unable to have him in the house so this seemed liked the next best thing to give him an option to get out of the cold, he used it on the very first day and has been sleeping in it everyday since and seems to love it. We have added an old cushion and a worn out snuggie which he has turned into a perfect bed. We did try to add a cat flap to keep out the draft but he wouldn't use that so it had to come off. Highly recommended
Easy to use website, no uneccessary packaging and quick delivery service
Quick, accurate delivery
I bought this for a feral/stray cat who had taken up residence in my garden and was too afraid to come into the house (but I do have five cats already so he was probably too nervous). With winter approaching I was so worried about him so decided to buy this. The little guy took to it straight away. Whilst I am hopeful that he will come in the house eventually, this is protection from the elements in the meantime and does a great job.
My cocker spaniel loves them the biscuit looks good and the service is excellent
Delivery was next day and the products were very good
Can't complain about the service. Quick dispatch and no issues.
Just what we needed now the weather is cooler!!
Very quick service - thank you.
