As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Knew this was a good harness, as we had already used the smaller size for our Border Collie pup. The Glow Ball was replaced by some chews, which I actually preferred (and so did he!)
My order arrived on time and the site is user friendly. My cats love the product
I have saved two baby finches with it, easy to mix and feed through a syringe and seems to deliver all they need as they are now weaned.
Very good service, arrived faster than expected
Great service direct to the door - reliable and competitive- works for me
Quick delivery and my kittens love it
Good ingredients, puppy likes it, we like the fact his poos are firm, twice daily, and he’s growing at a fine rate
Engaging puzzles that still entertains the dog, even though he gets faster and faster at it.
Likely to be a source of future pet product purchases
My dog really likes these treats and I like that they are grain free, a good size and can be broken up if needed too.
These are great for heavy chewers. They last for ages
Having recently been adopted by a delightful feral cat I am delighted to see she has settled in well & enjoying the luxury of a beautiful house she so deserves.
Bought this for a delightful cat that has recently started visiting me for food! It’s a great design & after being initially unsure, Monty now spends hours snuggly curled up in it during the day & has finally started sleeping in it at night too. It looks good and hopefully affords my dear cat the warmth an luxury she so deserves.
Good customer service. Happily recommend!
Quick delivery, and prompt resolution to any issues/questions I might have. Very happy.
Brilliant shelter, but the cat won’t go in it!
No hanging about product ordered and delivered within days, great service
Good value and very quick delivery
Absolutely perfect for the job, stray cat moved in straight away and is now warm and cosy
if you have a dog who has to go for a walk, no matter what the weather, this coat is for them. It’s not restricting, they can still do their business. I put the harness on over it and it still sits nicely. I’ve already ordered another one in red
My dog loves his new coat! It’s not restricting, he can still do his business, but keeps him warm and dry on wet walks. I’ve already ordered another one in red
Dog coat just as described
