As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Item arrived quickly and well packaged. Excellent value for money.
Fast delivery happy with service and value for money
Free gift my dog loves playing fetch with this bouncy ball
Easy website food arrives quickly
Site easy to use. Delivered on time and well packaged.
We have tried many forms of cat litter and recently discovered Nature’s Own Premium Wood Pellet. Definitely the best we have used. Only one cat but one litter tray of this litter lasts a full week.
We have tried many forms of cat litter and recently discovered Nature’s Own Premium Wood Pellet. Definitely the best we have used. Only one cat but one litter tray of this litter lasts a full week.
Can’t fault the service from pet express, quick delivery and a few freebies included in the box!
This kennel is ideal for our newly outdoor cat. We got it with the cat flap installed which is perfect for keeping her safe and warm.
My dog is crazy for these, she’s 14 and would eat the whole box if she could.
This is so much better than the clumping ones or the ones with white bits that get stuck to paws and make a mess everywhere, it doesn't get smelly or make a mess and is all natural, this type of cat litter is the best I have used and would recommend it.
This is so much better than the clumping Ines or the ones that have the small white bits that get everywhere . It doesn't smell or make a mess and it is all natural.
I have a feral cat living at the bottom of my garden. I purchased the cat den but felt I needed something to provide kitty with a warm sanctuary. She loves it and so do I! Thank you the liner did the trick.
Fast delivery and packaged well. Much better value than bigger stores
It is quite heavy and robust. The Springer's have not chewed bits off yet so survived the bin even after a week which is good by there standard.
Kept informed of order and we're prompt to let me know an item was out of stock. Very happy with the purchases.
Fast and efficient service
Lovely collar, looks really smart on our lovely sprocker . Thankyou good fast delivery
Good quality product and very prompt service
I had to update my order before it was shipped as I’d changed my mind. Emailed the sales address to ask if it was ok and got a phone call the next morning confirming it was. Order was with me the next day. I’ll definitely be buying from these guys again.
