As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Arrived well packaged and on time
The two cats took to them straight away and would happily spend all day snuggled up in them
Coat fits well and keeps my GSD toasty warm and visible on the dark nights. Bought it for the winter as he has a bad hip and it helps keep the chill off him.
Truline Meat & Fish helps Saint be fast when competing in Agility due to its excellent quality ingredients which keep het in peak condition.
Really good value, great quality and looks good on, even if the dog doesn’t think so!
This is super value, really nice product and looks great on.
All good
Easy purchase and very speedy delivery.
My big strong British bulldog has this as his favourite teddy & waits by washing machine when it needs cleaning! He chews it daily but it’s still intact so I’ve bought another one for him
Speedy, efficient service. Definitely recommend.
Fabulous jacket, keeps our pup lovely and warm. Easy to get on/off with easy access to harness to attach to lead.
Great customer service
So glad i was able to get this product online, very hard to get in super markets, great customer service and speedy delivery
Very prompt delivery would order again
All seems good - shipping/delivery a little slower than others but pricing is good. Will use again.
Always very prompt
Always very pleasant when the delivery driver calls and always generously given a dog toy
Jacket is well made with good adjustability. Best of all it has NO velcro - the strap arrangement is far more robust and far easier to put on our dog Bisto, who seems to like it better too. Many thanks to Pet Express from Campbell & Janet (& Bisto!).
First rate service
Excellent product which my ageing spaniel adores
