As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Easy to order quick delivery.
Great for suet pellets. Easy to clean. Lots of Birds feed very easily.
Subscription works - delivered within notified time slot
Ordered under subscription which works well - delivered when advised within the time slot - 12kg bag lasts around 6 weeks - appx £1.30 pw - what's not to like
Love this dog cologne it makes them smell amazing, i get so many comments on how lovely my dog always smells. I also use the shampoo in the same range.
The products always arrive with no issue & the rewards of regular custom are relevant and appreciated!
We have a dog with IBD & a 6 month old puppy, the quality of this product ensure our confidence to feed them both the same meal every day alongside the dry food too
Very good
Very good product and arrived very quickly.
Perfect food for our Cockapoo and very good and fast service.
Perfect product!
Good fit. Well made. I like the way it can be worn in different ways depending on the weather.
Product delivered quickly and well packaged.
The toy went to my cat tribe...another item to be left for me to trip over but they love it!
I actually bought the house for a cat that has been visiting my home for weeks without being able to identify owner. I can't let him in as I have adopted a tribe of 7 (mum and kits). I was concerned the cat was sleeping in my porch with no protection. He took to the house instantly and we both give the house ten out of ten.
Excellent experience from ordering to delivery. The website is easy to navigate, communication about the order was good and I will definitely look at buying from them again. As it happens, in the past, I have been a visitor to the real shop in Plymouth and the service was great there too. The house is large and was well packaged.
Great value
Very happy with this product and the rapid delivery
The woven willow toys keep my pet amused for hours and are long lasting.
I was very impressed with the quality of the product. Very nice. Great product and excellent service thank you.
i run a boarding cattery and this is the best catnip I have ever used .. I love closing up in the evening to the sound of lots of cats going nuts scratching their posts (where I sprinkle the powder each evening).
