As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
always prompt and friendly
I was a lovely touch to receive a free toy for my cat
Very happy with the efficient service.
V Dog is an excellent nutritionally balanced vegan dog food. Our Bella loves it and is in tip top condition - as verified by our vet!
This vegan dog food is excellent - a well balanced nutritional diet. Our Bella loves it and is in tip top condition - as verified by our vet.
Lovely bugs in great condition, excellent packaging and delivery, fantastic communications, only 1 dead creature in the sizeable order, amazing quality and excellent value. Recommended and will use again
Fast delivery, great prices and lovely big healthy bugs, excellent communications. Definitely using again and would recommend
Such a relief to find a company that could provide the dog food I needed in this stressful period. Delivery was prompt
Delivery on time, good product.
Order the goods they arrive when they tell you. That’s all you want.
Good price, excellent communication, fast delivery, will definitely use again.
Good products and fast service
Quick delivery, good communication Nd good product.
Very good product, no small from pee and lasts
The dog loves this toy plays with it a lot thanks
The dog loves these wont eat any others will be ordering again soon thank you
My Dog Just Loves This Funny Face To Play With Thank You.
Perfect Service All Round Well Recommended Thank You.
Perfect Service All Round Well Recommended Thank You.
Five Stars All The Way Cant Fault Just Perfect Well Recommended to Everyone.
Very good service no problem excellent service will be ordering again
We ordered dog food for the first time in March 2020. There was a slight delay in delivery because of high demand during the Covid 19 lockdown but the sales team kept us informed throughout and the delivery driver was very helpful and understanding of our special needs as we are retired and were in isolation to avoid infection. Well done!
