As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
The Pet Express is so easy to purchase my dogs food from. No hidden agendas straight forward purchase and reasonable price.
My 2 cats seemed to find them very tasty
My 2 cats loved them
Very good prompt delivery
My dogs are raw fed and the Chicken Necks are a perfect answer to their weekly nutritional requirements. Fed as part of a balanced diet the dogs love them. Just thaw and serve.
The Webb site is easy to navigate and the service excellent. Delivery of the items was prompt, the packaging substantial but not excessive…. I have no hesitation in recommending The Pet Express to all my friends.
Fast and efficient from ordering to delivery
Very good product
Fast delivery
I have this dog food on subscription. It arrives on time and is cheaper buying it this way. Very pleased with how easy it is to change the date if I run out early.
Can't go wrong
Correct pellets for chinchillas.
Excellent hay, with dried flowers that they require for variety giving them, roughage.
Perfect for my chinchillas, with everything required in the formula .
This shampoo really suits my bulldog and doesn’t irritate his skin. I bought the first one in a shop but couldn’t get it again so searched for it online. It smells nice too
Very solid and well made and quite heavy although a bit awkward to pick up, as there is nowhere to grip. Will not rot and the combined lining and mattress make it warm and snug. A good outdoor shelter.
I already had the covers for these mattresses, they were a perfect fit.
Thankyou for being easy and so quick with my delivery will use again
Purchased 2 of these harnesses. 1 off was to big . Returned to Pet Express . No problem correct size sent to me . Excellent service thanks. Would recommend and would have no problem purchasing again thanks appreciated
We had an issue with our dog food subscription and it was sorted in one phone call and our order delivered next day. Very happy with the result. We've used this company for a number of years and recommend them.
We had an issue with our subscription and they sorted in immediately and got our dog food order delivered next day. Gold Star!
The Katden arrived the day after being ordered, and it is perfect for keeping my daughter's cat warm, dry and safe when he is out, especially at night. He absolutely loves it.