As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Was on time.. great service
my dog absolutely loves this toy it’s her new favourite
really good to give your dog a boost
Only dog food my furbaby will eat. Tried countless others and they make him vomit. How could you refuse this face ?
Find this so hard to get and it's the only king my dog can eat with no problem. The Pet Express delivered within days . Thanks
Even though I got delivered the wrong product at first, the problem was sorted very quickly and professionally and I received the correct item very quickly. Thankyou
Phlizz went straight into her little house and I think the additon of the self heating pet pad must have helped as she stayed in there for most of the day before coming back in for her dinner!
I came across this when I was looking for a cat shelter for my elderly cat who likes to sit outside and can't work out the cat flap to come back in when it's raining! A good selection of products and helpful reviews to aid you with making a decision.
So much better! ordered one day, it was shipped the next. Delivered the day after that. Thank you.
It's not so much me, but the cat! She loves this litter. Very absorbent.
Excellent service & great price. Will deff order from Pet Express again.
Excellent service & great price. Highly recommend, will deff order from Pet Express again
Purchased for my local rehoming centre, my own cats have these and find them very cosy. Especially good for older animals or those requiring extra warmth, due to weather exposure, age or illness. The non slip backing is also very useful if it is placed in a carrier / den. Easy to wash and very quick drying to. Would definitely recommend.
My dogs loved these. Fast delivery time, great service
Great product, pups loved it. Very speedy delivery
Excellent service,will use again
The order was late but I was kept updated as to why, and when it was due. Arrived at the new date and I appreciated the good communication.
