As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Great little free gift but is puppy or terrier sized toy so no good for our dogs, but the Parsons Terrier along a few doors says thank you ?
Easy to use website. Package sent promptly, I was kept informed of its status throughout
Replaced an old inner that had flattened in a much loved and extremely portable bed for 12 yr old greyhound. Time will tell but appears better than original! Excellent order process from start to finish.
thanks for the order our dog loves yora products
Easy to order and arrived quickly
Fast delivery my 2 dogs enjoy this food very much
My cat Woody loves his new kennel. He was unsure at first because it was different to his old one but with his warm fleece inside he's fine.
Very sturdy cat house, as described, & came quickly. Our little stray loves it with the self heat pad and a fluffy cushion inside. She didn’t like the cat flap we fitted so had to remove that. Very pleased with the purchase would highly recommend.
Jess stole some Nature’s Way from a friend’s cockapoo and has insisted on the best of the best ever since. She eats the senior “‘working dog” kibble immediately after her bowl is filled and this is a fussy eater!
Danish Design dog coats are the best. It's a brand we've always chosen for our dogs. I particularly like the reflective parts of the coat for walking in the dark autumn evenings and also that the fleece part is easily removable
The colour is more teal than blue but it doesn't matter as the coat is absolutely perfect. We have always chosen Danish Design coats for our dogs and love that the fleece part is easily removable for rainy days.
I would highly recommend. Proper dog food, grain free. No rubbish. Great service good all round arrived on time, good website
My dog has a sensitive stomach, no fillers or rubbish. Been on this a few years. Its got itch ease as well. Ordered online usually delivered withing 1-2 days, simple. I would recommend it
Can’t get these anywhere. Thank goodness for pet express
Lovely beds and Battersea animal home benefit, which is great. Cats haven't ventured into them as yet - they are fickle and it takes a while for them to get used to things.
