As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Generous free gift received, the dogs love their new ball. Thank you :)
Nice quality, fits dog well. Speedy delivery
Good quality, fits well and doesn’t slip
Easy to buy from, great dog coats at a reasonable price
Such a cute, special Christmas dog toy! Love his little silver feet especially!
So straightforward, ordering not a bother! Even arrived with the post strikes!
Thank you ?
A very special package for our oldest cat ?
We needed a new cat house given the increasingly cold weather in our area, as we have many cats. This house is beautifully designed and came with some wonderful extras! We are certain that our oldest cat will love it ?
Quality seems very good and he likes them. Would buy again.
10 year old Lab has increased energy, better coat and brighter disposition since changing to this food. Smaller stools that don’t smell nasty, either.
My whippet is a fussy eater with a dodgy tummy but this food suits him fine.
Really quick despite the postal strikes having a knock on effect to courier delivery. Brilliant customer service and great prices. Thank you
Tried and trusted, I would not use anything else, than Flexi.
My dogs opened the packet and got their gift before me.
My order was subject to delays and confusions due to Royal Mail strikes and chaos within Royal Mail. The company provided excellent support a delivered the goods.
Easy to order, quick dispatch and we get a present. Very recommended
Very quick and efficient
Service is great, fast and efficient even around this very busy time of the year.
Although I ordered a 45cm it is a little large but it is very good, my dog seems to be between sizes, so a little longer is better than her other one (shorter) I love this coat as it covers her chest brilliantly and keeps her cosy and warm and dry.
Good quality hay. Great bedding and the guinea pig loves to munch it.
Guinea pig loves this food. Keep up the good work!
Arrived quickly, great service.
The KatDen is great the stray farm cat loves it and now has a nice dry warm place to sleep.
Just what I needed for my dog at night. He can be seen by motorist if he were to slip his lead. Excellent product.
