As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
I always use The Pet Express for ordering my mum’s and sister’s dog food as we receive excellent fast and efficient service. I ordered the evening before and it was delivered by lunchtime the following day. This dog food is amazing and all their dogs love it. Especially helps them in their senior years with their joints. 10/10!!! Would very highly recommend. Thank you.
This particular food suits my dog very well. Having had problems with some other dog food I changed him on to Symply. This one causes him no problems at all.
Excellent service. Always use Pet Express.
Wasn't expecting much as it was free of charge but was excellent quality and Trixie enjoys a good tug of war and chasing it around the kitchen.
Competively priced and no carriage made this a very good buy.
Very well made and definitely going to keep the feral cat ls I look after nice and cosy over winter.
Fast delivery and great shopping experience all round.
All good, items ordered and delivered on time.. in fact a little quicker than anticipated, considering it was Christmas. Thanks
Good solid outside cat shelter. All the local doggies, mine included have been in for a nosy. Bought it for a stray that hangs around my 3. But my little laddie has been using when waiting for someone to let him in. Happy that he and any others have a dry, place to hangout when caught out in wet weather.
Dog food arrived very quickly. Again with a quality dog toy in the box. The food is good quality and enjoyed by my dog. As always excellent food excellent service.
First time purchase of this food for our fussy dog. From his reaction to it I think we're on to a winner.
Easy straight forward purchase procedure.
Ordered over the difficult period after Christmas. The order was on time and i was kept up to date with status. Need not have worried at all. Well Done and Thank You. Our Dog appreciated free gift as well!
Ginger has Yora insect dry food and I wanted to alternate. So still trialling. He doesn't eat much dry but it's put down as an option.
Finally, hoping Ginger will enjoy this brand
So far, so good, in finding food that cat is not allergic to.
Allergic to chicken. Noted by supplier and sent a cute toy in place of chicken treats.
Fast and efficient
Very speedy delivery and item all ready for use. Just teaching my cats how to use the cat flap as they are not used to one before I put it in position outside. Great service and product. Faultless
1st class
Ordered Monday arrived Tuesday Happy cat and customer
Have had my westie on this brand for 10 years
Excellent service
I WAS LET DOWN BY MY REGULAR ON LINE SUPPLIER OF ROYAL CANIN AND NEEDED 3 BAGS QUICKLY TO TAKE ON HOLIDAY. ORDERED IT WITH PET EXPRESS AND IT CAME BEFORE DATE QUOTED. WOULDN'T GO ANYWHERE ELSE. NOW.
