As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Good to give treats that do not replace the main food
Well packed.
He likes to play with his little friend : ) Thank you
Everything ordered is great, well delivered. Happy cat!
Prompt every time
Delivery arrived quickly but unfortunately was damaged. One email to pet express and I was happy straight away. Thankyou for ur service 🙂
On time
You sacrifice a bit of distance with the foldaway design but hiding from my dog it’s well worth it:) Could do with some serrated grips as very slippery while wearing gloves. Luckily the launcher doesn’t go as far as the ball. Overall would recommend especially if you have a smaller dog (mines Jack Russell Whippet)
Fast delivery arrived next day.
The product itself is great the door supplied however isn't a great fit and couldn't be fitted as per instructions. Also there was no cat gift enclosed.
arrived in good time, well packed and at a reasonable price. Better than taking the chance that local pet shops will have this item.
I can always rely on a fast service
This is a good tank and a great price, there are a couple of scratches to the glass when we unpacked it , we added the temp gauges, we will be purchasing again
Great service, arrived on time , easy to order
Took our cat two days to get used to it had to take door off for her to get in now she loves it really warm inside. Eventually it will be going outside.
My 2 love this and tummies are fine on it
Looks great but he tries to get it off. Perhaps when he is a bit older and colder!
I have a smaller sized one that Ralph has not yet grown out of so not used yet
Great price for size of the sack of food , really impressed and the chinchillas are happy
I ordered this cat litter because my usual outlet had stopped stocking it and the alternatives were not as good. Its lightweight, compared the grey clay stuff, no clumping and most important of all, my cats don't spread it all over the house like the other stuff I tried. I would definitely order from here again as it was easy and prompt.
Excellent service.
