As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
The team communicated with me I got emails to say where the order was and when it was being delivered arrive on time and outstanding didn't expect the item to be as big as it was the team was very helpful.
This scratcher is amazing my cats love it much bigger than my other one that I brought in store will be buying another one again on pay day absolutely recommend it.
The toy came and I was a small shiny little mouse the cats loved it. I enjoy getting free gifts when buying over a certain amount definitely worth paying over the price budget for the free toy.
Speedy delivery and informative
As always delivery on time. Easy to do business with.
As always delivery on time. Very easy to do business with.
The order was delivered as promised, well packed, and in good condition.
Good value & arrived swiftly thank you
We buy our dry cat food in bulk from the pet express. The service is excellent, reasonable affordable prices. We are so very lucky that they Stock N&D Venison, Pumpkin & Apple dry food, our cat Angel refuses to eat any other dry food. As long as they stock this product, I will use this company forever more
Such a great dog food for our small dogs. They get their teeth cleaned and the biscuit is small enough for their ‘overbite’
Perfect for small dogs! they love that they can pick them up and that they squeak
Grest service, prompt delivery kept upto date with order
Great product at a very reasonable cost with prompt delivery
Really did clean really well on bird poo build up
The service was amazing all products arrived greatly packaged and on time
Great packing arrived on time perfect size for what I wanted
The product was good & reasonably priced i was kept well informed about the delivery schedule & I would definitely use the pet express again .
Brilliant ordering system, on repeat, so I don't have to worry about it!! Good delivery service, great product.
Canagan arrived quickly and well packaged. Very good service
Bigger & more substantial than I was expecting but fantastic cat house.
Good price; timely delivery. Thoroughly recommended.
